Please add back warning of Pro 16 connected to USB 2.0 port!

Pro 16 channels 8-15 not selectable anymore:
It worked before in V2.0 software but now only first 8 channels can be selected. I wondered why. So I tried my own analyzer and found out it was due to the analyzer plugged in a USB 2.0 port.

Only thing, the actual analyzer was installed somewhere 2 hours away from the junior engineer who installed it so another trip! I bet most of you do in-house tests with these analyzers so don’t think about this issue when you send someone less experienced on-site and only to find out the analyzer isn’t capturing all 16 and this would be why! So please! Add the warning message at software starting!

Hi @zliudr, Sorry you ran into this issue! Thanks for letting us know - getting these kinds of reports helps us prioritize.

We’ll be making it a priority to add a notification when the device has been plugged into a USB 2.0 port. It should be in one of the next few releases.


1 Like


Thank you!