Failure to launch on Windows 11

Logic 2 Software
1

I’m running Windows 11 on a ThinkPad P16s Gen 3 and an Intel Ultra 7 155H.
I’ve tried the latest version (2.4.44), 2.4.45-insider, and just for fun 2.2.5. The newer versions all fail to launch no matter what with this error message:

PS C:\Program Files\Logic> .\Logic.exe
PS C:\Program Files\Logic>
Environment
Executable path: C:\Program Files\Logic\Logic.exe
Executable directory: C:\Program Files\Logic
Original working directory: C:\Program Files\Logic
Current working directory: C:\Program Files\Logic
Process ID: 7552
Crash reporting enabled. Machine ID: d94de905-a8bc-4e9a-b563-6f4c45a1bb77. Upload to server: true
@saleae/electron/main: renderer process died { reason: ‘crashed’, exitCode: -1073741819 }

I’ve tried different flavors of --disable-gpu, --no-sandbox, --in-process-gpu and all generate the same crash and exitCode.

On the older version (2.2.5) the main UI will launch and then crash immediately when I connect my Saleae Logic 8.

Anybody have some advice about where to go from here? I’m stuck with a paperweight for now.

2

Sorry for the trouble with that! Can you also share 2 additional items below?

  1. Your crash logs:
    Getting your Software Crash Logs | Saleae

  2. Your console output when launching the software:
    Getting the Console Output | Saleae

Lastly, just to cover our bases, can you confirm you are downloading and running the x64 versions of our software?

3

Hi timreyes (Tim?),

Thanks for getting back to me.

My Windows console log is in my original post, see above for details. I’m out for a day or two and will plan to get the Software Crash Logs for you on Tuesday.

~Matt