I’m using the Logic 2 software on a computer in an enterprise network which has very strict security policies in place. Because of these, I am unable to access the Marketplace Extensions.
To better assist our IT department in giving the Logic software access to the internet, I would like to know the list of servers that the software is connecting to, the port numbers and the protocols used.
Thanks for asking. We really need to get this into a support article. Here is the list of URLs our software uses, as of 2.3.41:
- device calibration download (part 1 of 2)
- device calibration download (part 2 of 2)
- software auto update (part 2 of 2)
- software auto update (part 1 of 2)
- marketplace list
- marketplace extension readme content
- marketplace extension installation
All of of these URLs are accessed via https requests. Our application is electron based, and attempts to use Google Chrome’s stock network stack to make web requests and download files.
Please let us know if you’re able to get this to work or not, and if it works, what steps were necessary. (e.g. opening a IT department ticket)
We have many users with similar problems, however in some cases the software itself needs to be authenticated with the network before it can make successful web requests, and unfortunately we don’t have a solution for that at the moment.
Thanks for your response, Mark.
We’re using Zscaler Internet Access, which is a proxy that does deep packet inspection on the traffic. It’s essentially performing a MITM “attack” when you try to connect to a server through HTTPS.
We have been able to resolve the problem by adding the domains you listed to the SSL no-check list (essentially bypassing the DPI).