Device Disconnected Error

Hi all,

We’ve just released 2.3.53, which you can get here: Logic 2.3.53

This fixes the application crashed caused by the device disconnecting and reconnecting quickly. However, we haven’t yet identified the underlying problem of why it’s falling off the bus and reconnecting.

@Zak, could you send us the output of lspci -k? I’d like to check which USB 3 host controllers are in that machine.
Also, if you’re seeing capture failures at the start of the capture, could you run the tests I mentioned above using the SALEAE_USB_TRANSFER_LIMIT environment variable? If the capture fails right out of the gate at higher sample rates, it might just be that we’re failing to submit all the URBs. We submit more and more URBs at once for higher and higher sample rates, until we hit a cap. That environment variable allows you to lower that cap, which could potentially solve that issue.