# Logic 2.2.11 not opening on macOS High Sierra

**URL:** <https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439>\
**Category:** Logic 2 Software\
**Created:** [April 14, 2020, 8:01am UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439 "2020-04-14T08:01:02Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![robin7331](https://avatars.discourse-cdn.com/v4/letter/r/87869e/32.png) [@robin7331](https://discuss.saleae.com/u/robin7331)\
**Post date:** [April 14, 2020, 8:01am UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/1 "2020-04-14T08:01:03Z")

</div>

Hey there,

I just updated to the latest version 2.2.11 and since then I cannot open the App anymore. It keeps being in the dock with the active application dot beneath it. But no visible window is appearing. (Rightclick \> Show all windows reveals nothing)

I’ve hit ‘open’ on the Security & Privacy Dialog that appears when opening a new app for the first time.  
Also I’ve cleared the ~/Library/Application Support/Logic folder.

EDIT: I’ve installed several versions. v2.2.4 is the newest version that runs on my machine (macOS 10.13.6).

Any ideas? Thank you!

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<div class="post-metadata">

**Author:** ![markgarrison](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.saleae.com/markgarrison/32/23_2.png) [@markgarrison](https://discuss.saleae.com/u/markgarrison)\
**Post date:** [April 14, 2020, 4:10pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/2 "2020-04-14T16:10:35Z")

</div>

Sorry for the trouble!

We have an open issue with the Python redistributable we added to the software earlier this year, we think it depends on a few functions that are only in the latest MacOS SDK. This is causing a few problems for us, and we plan to replace it soon - but I don’t have an estimate on when yet.

Can you try launching it from the terminal and sending us any console output you see?

To get terminal output, you can’t just use `open Logic2.app`, you will need to run the contained executable.

`/Applications/Logic2.app/Contents/MacOS/Logic`

You should see output that looks like this:

```auto
Environment
  Executable path: /Applications/Logic2.app/Contents/MacOS/Logic
  Executable directory: /Applications/Logic2.app/Contents/MacOS
  Original working directory: /Users/mark/Software/monorepo
  Current working directory: /Applications/Logic2.app/Contents/MacOS
Python Home: /Applications/Logic2.app/Contents/Resources/osx/pythonlibs
/Users/mark/Library/Logs/Logic2/graphio-2020-04-14--09-07-04.log
2020-04-14 09:07:04.219035:[0x0000000113101dc0]: boost::log::keywords::file_name: /Users/mark/Library/Logs/Logic2/graphio-2020-04-14--09-07-04.log [/Users/travis/build/saleae/graph-io/core/saleae_base/src/saleae_log.cpp:150: void Saleae::SetLogFileName(const char *)]
2020-04-14 09:07:04.219035:[0x0000000113101dc0]: boost::log::keywords::file_name: /Users/mark/Library/Logs/Logic2/graphio-2020-04-14--09-07-04.log [/Users/travis/build/saleae/graph-io/core/saleae_base/src/saleae_log.cpp:150: void Saleae::SetLogFileName(const char *)]
2020-04-14 09:07:04.220592:[0x0000000113101dc0]: boost::log::keywords::target_file_name: /Users/mark/Library/Logs/Logic2/graphio-2020-04-14--09-07-04--%5N.log [/Users/travis/build/saleae/graph-io/core/saleae_base/src/saleae_log.cpp:151: void Saleae::SetLogFileName(const char *)]
2020-04-14 09:07:04.220592:[0x0000000113101dc0]: boost::log::keywords::target_file_name: /Users/mark/Library/Logs/Logic2/graphio-2020-04-14--09-07-04--%5N.log [/Users/travis/build/saleae/graph-io/core/saleae_base/src/saleae_log.cpp:151: void Saleae::SetLogFileName(const char *)]
2020-04-14 09:07:04.220612:[0x0000000113101dc0]: boost::log::keywords::target: /Users/mark/Library/Logs/Logic2 [/Users/travis/build/saleae/graph-io/core/saleae_base/src/saleae_log.cpp:152: void Saleae::SetLogFileName(const char *)]
2020-04-14 09:07:04.220612:[0x0000000113101dc0]: boost::log::keywords::target: /Users/mark/Library/Logs/Logic2 [/Users/travis/build/saleae/graph-io/core/saleae_base/src/saleae_log.cpp:152: void Saleae::SetLogFileName(const char *)]
Server: Opened connection 0x7fc275fe8b40

```

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<div class="post-metadata">

**Author:** ![robin7331](https://avatars.discourse-cdn.com/v4/letter/r/87869e/32.png) [@robin7331](https://discuss.saleae.com/u/robin7331)\
**Post date:** [April 14, 2020, 4:30pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/3 "2020-04-14T16:30:24Z")

</div>

No worries 🙂  
Here’s your console output:

```
➜ MacOS ./Logic
Environment
  Executable path: /Applications/Logic 2-2-11.app/Contents/MacOS/Logic
  Executable directory: /Applications/Logic 2-2-11.app/Contents/MacOS
  Original working directory: /Applications/Logic 2-2-11.app/Contents/MacOS
  Current working directory: /Applications/Logic 2-2-11.app/Contents/MacOS
Python Home: /Applications/Logic 2-2-11.app/Contents/Resources/osx/pythonlibs
(node:2568) UnhandledPromiseRejectionWarning: Error: Dynamic Linking Error: dlopen(/Applications/Logic 2-2-11.app/Contents/Resources/osx/pythonlibs/lib/libpython3.8.dylib, 2): Symbol not found: ____ chkstk_darwin
  Referenced from: /Applications/Logic 2-2-11.app/Contents/Resources/osx/pythonlibs/lib/libpython3.8.dylib (which was built for Mac OS X 10.15)
  Expected in: /usr/lib/libSystem.B.dylib
 in /Applications/Logic 2-2-11.app/Contents/Resources/osx/pythonlibs/lib/libpython3.8.dylib
    at new DynamicLibrary (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/node_modules/ffi-napi/lib/dynamic_library.js:74:11)
    at Object.Library (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/node_modules/ffi-napi/lib/library.js:45:14)
    at startGraphServer (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/dist/index.js:67:13)
    at App.<anonymous> (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/dist/index.js:179:48)
    at App.emit (events.js:208:15)
(node:2568) UnhandledPromiseRejectionWarning: Error: Dynamic Linking Error: dlopen(/Applications/Logic 2-2-11.app/Contents/Resources/osx/pythonlibs/lib/libpython3.8.dylib, 2): Symbol not found: ____ chkstk_darwin
  Referenced from: /Applications/Logic 2-2-11.app/Contents/Resources/osx/pythonlibs/lib/libpython3.8.dylib (which was built for Mac OS X 10.15)
  Expected in: /usr/lib/libSystem.B.dylib
 in /Applications/Logic 2-2-11.app/Contents/Resources/osx/pythonlibs/lib/libpython3.8.dylib
    at new DynamicLibrary (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/node_modules/ffi-napi/lib/dynamic_library.js:74:11)
    at Object.Library (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/node_modules/ffi-napi/lib/library.js:45:14)
    at startGraphServer (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/dist/index.js:67:13)
    at App.<anonymous> (/Applications/Logic 2-2-11.app/Contents/Resources/app.asar/dist/index.js:179:48)
    at App.emit (events.js:208:15)
(node:2568) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 1)
(node:2568) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 1)
(node:2568) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
(node:2568) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
```

---

<div class="post-metadata">

**Author:** ![markgarrison](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.saleae.com/markgarrison/32/23_2.png) [@markgarrison](https://discuss.saleae.com/u/markgarrison)\
**Post date:** [April 14, 2020, 4:32pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/4 "2020-04-14T16:32:33Z")

</div>

> [@reiter.code](#):
>
> Symbol not found: \_\_\_\_chkstk\_darwin

Yup, that’s the error we’re seeing right there. Sorry for the trouble! We’re planning on fixing it (should fix Ubuntu 20 problems we’re seeing too) but it’s a bit of a project.

Pretty sure that was introduced in the MacOS 10.15 SDK.

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<div class="post-metadata">

**Author:** ![robin7331](https://avatars.discourse-cdn.com/v4/letter/r/87869e/32.png) [@robin7331](https://discuss.saleae.com/u/robin7331)\
**Post date:** [April 14, 2020, 4:37pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/5 "2020-04-14T16:37:29Z")

</div>

Alright!  
So there’s nothing I can do?  
Like install another Python version or something like that?

> MacOS 10.15 SDK

I am running 10.13.6 but I guess that does not matter?

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<div class="post-metadata">

**Author:** ![markgarrison](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.saleae.com/markgarrison/32/23_2.png) [@markgarrison](https://discuss.saleae.com/u/markgarrison)\
**Post date:** [April 14, 2020, 5:12pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/6 "2020-04-14T17:12:07Z")

</div>

> [@robin7331](#):
>
> So there’s nothing I can do?

Nothing to do until we fix it, besides updating to MacOS 10.15. Sorry for the trouble!

---

<div class="post-metadata">

**Author:** ![robin7331](https://avatars.discourse-cdn.com/v4/letter/r/87869e/32.png) [@robin7331](https://discuss.saleae.com/u/robin7331)\
**Post date:** [April 14, 2020, 5:25pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/7 "2020-04-14T17:25:18Z")

</div>

I am fully aware that v2 is in an alpha stage and that things like this happen from time to time.  
Keep up the good work. I have no doubt you guys will figure something out 🙂

Until then I’ll stick with 2.2.4

Happy hacking!

---

<div class="post-metadata">

**Author:** ![Jurgen](https://avatars.discourse-cdn.com/v4/letter/j/779978/32.png) [@Jurgen](https://discuss.saleae.com/u/Jurgen)\
**Post date:** [April 14, 2020, 6:12pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/8 "2020-04-14T18:12:29Z")

</div>

I get this:  
Environment  
Executable path: /Applications/LogicAnalyzers : Scopes/Logic2.app/Contents/MacOS/Logic  
Executable directory: /Applications/LogicAnalyzers : Scopes/Logic2.app/Contents/MacOS  
Original working directory: /Users/dev1  
Current working directory: /Applications/LogicAnalyzers : Scopes/Logic2.app/Contents/MacOS  
Python Home: /Applications/LogicAnalyzers : Scopes/Logic2.app/Contents/Resources/osx/pythonlibs  
/Users/dev1/Library/Logs/Logic2/graphio-2020-04-14–20-10-53.log  
2020-04-14 20:10:53.480248:[0x00000001132255c0]: boost::log::keywords::file\_name: /Users/dev1/Library/Logs/Logic2/graphio-2020-04-14–20-10-53.log [/Users/runner/runners/2.165.2/work/1/s/core/saleae\_base/src/saleae\_log.cpp:150: void Saleae::SetLogFileName(const char \*)]  
2020-04-14 20:10:53.480248:[0x00000001132255c0]: boost::log::keywords::file\_name: /Users/dev1/Library/Logs/Logic2/graphio-2020-04-14–20-10-53.log [/Users/runner/runners/2.165.2/work/1/s/core/saleae\_base/src/saleae\_log.cpp:150: void Saleae::SetLogFileName(const char \*)]  
2020-04-14 20:10:53.480475:[0x00000001132255c0]: boost::log::keywords::target\_file\_name: /Users/dev1/Library/Logs/Logic2/graphio-2020-04-14–20-10-53–%5N.log [/Users/runner/runners/2.165.2/work/1/s/core/saleae\_base/src/saleae\_log.cpp:151: void Saleae::SetLogFileName(const char \*)]  
2020-04-14 20:10:53.480475:[0x00000001132255c0]: boost::log::keywords::target\_file\_name: /Users/dev1/Library/Logs/Logic2/graphio-2020-04-14–20-10-53–%5N.log [/Users/runner/runners/2.165.2/work/1/s/core/saleae\_base/src/saleae\_log.cpp:151: void Saleae::SetLogFileName(const char \*)]  
2020-04-14 20:10:53.480498:[0x00000001132255c0]: boost::log::keywords::target: /Users/dev1/Library/Logs/Logic2 [/Users/runner/runners/2.165.2/work/1/s/core/saleae\_base/src/saleae\_log.cpp:152: void Saleae::SetLogFileName(const char \*)]  
2020-04-14 20:10:53.480498:[0x00000001132255c0]: boost::log::keywords::target: /Users/dev1/Library/Logs/Logic2 [/Users/runner/runners/2.165.2/work/1/s/core/saleae\_base/src/saleae\_log.cpp:152: void Saleae::SetLogFileName(const char \*)]  
Python path configuration:  
PYTHONHOME = ‘/Applications/LogicAnalyzers : Scopes/Logic2.app/Contents/Resources/osx/pythonlibs’  
PYTHONPATH = (not set)  
program name = ‘saleae’  
isolated = 0  
environment = 1  
user site = 1  
import site = 1  
sys.\_base\_executable = ‘/Applications/LogicAnalyzers : Scopes/Logic2.app/Contents/MacOS/Logic’  
sys.base\_prefix = ‘/Applications/LogicAnalyzers ’  
sys.base\_exec\_prefix = ’ Scopes/Logic2.app/Contents/Resources/osx/pythonlibs’  
sys.executable = ‘/Applications/LogicAnalyzers : Scopes/Logic2.app/Contents/MacOS/Logic’  
sys.prefix = ‘/Applications/LogicAnalyzers ’  
sys.exec\_prefix = ’ Scopes/Logic2.app/Contents/Resources/osx/pythonlibs’  
sys.path = [  
‘/Applications/LogicAnalyzers /lib/python38.zip’,  
‘/Applications/LogicAnalyzers /lib/python3.8’,  
’ Scopes/Logic2.app/Contents/Resources/osx/pythonlibs/lib/python3.8/lib-dynload’,  
]  
Fatal Python error: init\_fs\_encoding: failed to get the Python codec of the filesystem encoding  
Python runtime state: core initialized  
ModuleNotFoundError: No module named ‘encodings’

Current thread 0x00000001132255c0 (most recent call first):  
  
logout  
Saving session…  
…copying shared history…  
…saving history…truncating history files…  
…completed.

---

<div class="post-metadata">

**Author:** ![markgarrison](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.saleae.com/markgarrison/32/23_2.png) [@markgarrison](https://discuss.saleae.com/u/markgarrison)\
**Post date:** [April 14, 2020, 6:25pm UTC](https://discuss.saleae.com/t/logic-2-2-11-not-opening-on-macos-high-sierra/439/9 "2020-04-14T18:25:59Z")

</div>

@Jurgen Is that a colon character “:” in the application path? That might be the problem. Could you try relocating the Logic2.app to a location that does not have a “:” character in the path?  
I didn’t realize that was a valid directory name. I tried it over here, and MacOS would not let me create it:  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/saleae/original/1X/82bbb651648591cf151eb24b5fc662370ff9596b.png)