# Launch 2.3.44 failure on Arch
**URL:** https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421
**Category:** Uncategorized
**Created:** [February 16, 2022, 11:27pm UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421 "2022-02-16T23:27:05Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@scott](https://discuss.saleae.com/u/scott)
#### Post date: [February 16, 2022, 11:27pm UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/1 "2022-02-16T23:27:05Z")
Hi!
I’m trying to launch Logic 2.3.44 on Arch Linux. (I’ll try 2.3.45 once it’s in the AUR.) When the window appears it says, “Error Connecting to Socket” When I run it from the terminal it says, “[1038599:0216/152432.656353:ERROR:sandbox\_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.”
This might be due to a particular dependency. Any ideas which ones I should look at? I’m running an up-to-date Arch version. The computer is an AMD 5950X with a Radeon 5500xt graphics card.
Thanks,
Scott
---
### Author:  [@scott](https://discuss.saleae.com/u/scott)
#### Post date: [February 17, 2022, 6:46pm UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/2 "2022-02-17T18:46:51Z")
2.3.45 does the same thing.
---
### Author:  [@timreyes](https://discuss.saleae.com/u/timreyes)
#### Post date: [February 18, 2022, 2:29am UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/3 "2022-02-18T02:29:27Z")
@scott Sorry about this… This looks oddly familiar to a few recent reports of the same error message from other users. In all cases, the OS in question was a non-Ubuntu distro, which we don’t officially support.
Regardless, we would be happy to look into what could be causing this. Would you mind running through the troubleshooting steps in the support article below and letting me know the results?
> **[The Software Fails to Launch](https://support.saleae.com/troubleshooting/fails-to-launch)**
If the solutions above work, please provide the rest of the console output when attempting to launch the software (in case there was anything else after the “sandbox” error you shared).
Feel free to send in this information via the link below as well, and this will open up a support ticket with and we can continue speaking via email in case any sensitive information about your PC needs to be collected:
[https://contact.saleae.com/hc/en-us/requests/new](https://contact.saleae.com/hc/en-us/requests/new)
In case you do so, you can include a link to this forum post so that I know it’s you when it comes in.
---
### Author:  [@scott](https://discuss.saleae.com/u/scott)
#### Post date: [February 18, 2022, 7:10am UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/4 "2022-02-18T07:10:27Z")
Thanks @timreyes. Here is the output from step 2.
```auto
saleae-logic2 --no-sandbox
Executable path: /opt/saleae-logic2/Logic
Executable directory: /opt/saleae-logic2
Original working directory: /home/tannewt/repos/circuitpython/ports/espressif
Current working directory: /opt/saleae-logic2
[642077:0217/230321.970999:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
```
For step 3 I have version `libnsl-2.0.0-2`.
For step 5 here is the output:
```auto
linux-vdso.so.1 (0x00007ffcc293f000)
libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x00007fe8a109d000)
libcrypt.so.1 => not found
librt.so.1 => /usr/lib/librt.so.1 (0x00007fe8a1098000)
libnsl.so.1 => /usr/lib/libnsl.so.1 (0x00007fe8a107d000)
libutil.so.1 => /usr/lib/libutil.so.1 (0x00007fe8a1078000)
libAnalyzer.so => /opt/saleae-logic2/resources/linux/libAnalyzer.so (0x00007fe8a0f93000)
libpthread.so.0 => /usr/lib/libpthread.so.0 (0x00007fe8a0f8e000)
libdl.so.2 => /usr/lib/libdl.so.2 (0x00007fe8a0f89000)
libm.so.6 => /usr/lib/libm.so.6 (0x00007fe8a0ea1000)
libgcc_s.so.1 => /usr/lib/libgcc_s.so.1 (0x00007fe8a0e86000)
libc.so.6 => /usr/lib/libc.so.6 (0x00007fe8a0c7c000)
/usr/lib64/ld-linux-x86-64.so.2 (0x00007fe8a3a3e000)
Version information:
resources/linux/libgraph_server_shared.so:
libstdc++.so.6 (GLIBCXX_3.4) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (GLIBCXX_3.4.15) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (GLIBCXX_3.4.22) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3.1) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3.3) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3.5) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3.7) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3.8) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3.9) => /usr/lib/libstdc++.so.6
libcrypt.so.1 (GLIBC_2.2.5) => not found
librt.so.1 (GLIBC_2.2.5) => /usr/lib/librt.so.1
libnsl.so.1 (GLIBC_2.2.5) => /usr/lib/libnsl.so.1
libutil.so.1 (GLIBC_2.2.5) => /usr/lib/libutil.so.1
libpthread.so.0 (GLIBC_2.2.5) => /usr/lib/libpthread.so.0
libpthread.so.0 (GLIBC_2.3.2) => /usr/lib/libpthread.so.0
libpthread.so.0 (GLIBC_2.3.3) => /usr/lib/libpthread.so.0
libpthread.so.0 (GLIBC_2.12) => /usr/lib/libpthread.so.0
libdl.so.2 (GLIBC_2.2.5) => /usr/lib/libdl.so.2
libm.so.6 (GLIBC_2.2.5) => /usr/lib/libm.so.6
libm.so.6 (GLIBC_2.27) => /usr/lib/libm.so.6
libgcc_s.so.1 (GCC_3.0) => /usr/lib/libgcc_s.so.1
libgcc_s.so.1 (GCC_4.2.0) => /usr/lib/libgcc_s.so.1
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3.2) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3.3) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3.4) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.4) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.6) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.7) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.8) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.9) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.10) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.11) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.13) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.14) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.15) => /usr/lib/libc.so.6
ld-linux-x86-64.so.2 (GLIBC_2.3) => /usr/lib64/ld-linux-x86-64.so.2
/usr/lib/libstdc++.so.6:
libm.so.6 (GLIBC_2.2.5) => /usr/lib/libm.so.6
ld-linux-x86-64.so.2 (GLIBC_2.3) => /usr/lib64/ld-linux-x86-64.so.2
libgcc_s.so.1 (GCC_4.2.0) => /usr/lib/libgcc_s.so.1
libgcc_s.so.1 (GCC_3.4) => /usr/lib/libgcc_s.so.1
libgcc_s.so.1 (GCC_3.3) => /usr/lib/libgcc_s.so.1
libgcc_s.so.1 (GCC_3.0) => /usr/lib/libgcc_s.so.1
libc.so.6 (GLIBC_2.14) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.6) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.33) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.18) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.16) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.32) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3.4) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.17) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3.2) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.34) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.4) => /usr/lib/libc.so.6
/usr/lib/librt.so.1:
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_PRIVATE) => /usr/lib/libc.so.6
/usr/lib/libnsl.so.1:
libc.so.6 (GLIBC_2.14) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.33) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.4) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_PRIVATE) => /usr/lib/libc.so.6
/usr/lib/libutil.so.1:
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
/opt/saleae-logic2/resources/linux/libAnalyzer.so:
libstdc++.so.6 (GLIBCXX_3.4) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (GLIBCXX_3.4.15) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (GLIBCXX_3.4.21) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (GLIBCXX_3.4.22) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3) => /usr/lib/libstdc++.so.6
libstdc++.so.6 (CXXABI_1.3.1) => /usr/lib/libstdc++.so.6
libpthread.so.0 (GLIBC_2.2.5) => /usr/lib/libpthread.so.0
libpthread.so.0 (GLIBC_2.12) => /usr/lib/libpthread.so.0
libm.so.6 (GLIBC_2.2.5) => /usr/lib/libm.so.6
libgcc_s.so.1 (GCC_3.0) => /usr/lib/libgcc_s.so.1
libgcc_s.so.1 (GCC_4.2.0) => /usr/lib/libgcc_s.so.1
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.3.4) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.6) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.14) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.17) => /usr/lib/libc.so.6
ld-linux-x86-64.so.2 (GLIBC_2.3) => /usr/lib64/ld-linux-x86-64.so.2
/usr/lib/libpthread.so.0:
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
/usr/lib/libdl.so.2:
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
/usr/lib/libm.so.6:
ld-linux-x86-64.so.2 (GLIBC_PRIVATE) => /usr/lib64/ld-linux-x86-64.so.2
libc.so.6 (GLIBC_2.34) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.4) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_PRIVATE) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
/usr/lib/libgcc_s.so.1:
libc.so.6 (GLIBC_2.14) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.34) => /usr/lib/libc.so.6
libc.so.6 (GLIBC_2.2.5) => /usr/lib/libc.so.6
/usr/lib/libc.so.6:
ld-linux-x86-64.so.2 (GLIBC_2.2.5) => /usr/lib64/ld-linux-x86-64.so.2
ld-linux-x86-64.so.2 (GLIBC_2.3) => /usr/lib64/ld-linux-x86-64.so.2
ld-linux-x86-64.so.2 (GLIBC_PRIVATE) => /usr/lib64/ld-linux-x86-64.so.2
```
---
### Author:  [@kenneth](https://discuss.saleae.com/u/kenneth)
#### Post date: [February 18, 2022, 9:28am UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/5 "2022-02-18T09:28:07Z")
Also running Arch and logic2 version 2.3.45. I have the same error as above.
The logic1 software works fine and I can use my Logic Pro 8 without any issues.
---
### Author:  [@markgarrison](https://discuss.saleae.com/u/markgarrison)
#### Post date: [February 18, 2022, 5:00pm UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/6 "2022-02-18T17:00:31Z")
> [@scott](#):
>
> `libcrypt.so.1 (GLIBC_2.2.5) => not found`
Ah, here is the issue! We really need to find a better solution for this.
I’m not sure what package manager is used on Arch, but @scott and @kenneth both try installing the `libcrypt1`, if it’s available?
---
### Author:  [@chmanie](https://discuss.saleae.com/u/chmanie)
#### Post date: [February 18, 2022, 5:40pm UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/7 "2022-02-18T17:40:18Z")
~~Something defintely seemed to have changed with 2.3.44~~. Earlier versions worked fine for me. On Arch based systems you can install `libxcrypt-compat` form the AUR to get the `libcrypt.so.1` (back?).
`yay -S libxcrypt-compat` worked for me.
Thanks, @scott and @markgarrison for doing the initial debugging!
Edit: seems to be glibc related.
---
### Author:  [@dustin](https://discuss.saleae.com/u/dustin)
#### Post date: [February 18, 2022, 5:41pm UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/8 "2022-02-18T17:41:35Z")
I got this working just now in Arch by installing the [libxcrypt-compat](https://aur.archlinux.org/packages/libxcrypt-compat) package from the AUR. Looks like glibc has [removed](https://bbs.archlinux.org/viewtopic.php?id=274160) libcrypt1.
---
### Author:  [@scott](https://discuss.saleae.com/u/scott)
#### Post date: [February 18, 2022, 6:18pm UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/9 "2022-02-18T18:18:00Z")
Awesome thanks all! It works for me now. I’ll drop a note on the AUR package suggesting adding the libxcrypt-compat dependency. The maintainer has been responsive to updating it.
[https://aur.archlinux.org/packages/saleae-logic2](https://aur.archlinux.org/packages/saleae-logic2)
---
### Author:  [@kenneth](https://discuss.saleae.com/u/kenneth)
#### Post date: [February 19, 2022, 10:53am UTC](https://discuss.saleae.com/t/launch-2-3-44-failure-on-arch/1421/10 "2022-02-19T10:53:49Z")
Was about to figure out the libcrypt, but it’s already fixed & updated in AUR. Thanks all.